We built TradeVue to help traders improve through self-analysis. We don't sell your data. We don't spam you. We only use your information to make the journal work and to provide you with insights about your trading patterns.
⚠️ Important: TradeVue is NOT a Trading Platform
TradeVue is a trading journal and analytics platform. We do NOT facilitate any trading, buying, or selling of securities, stocks, options, or any financial instruments.
No Trading Execution: You cannot place buy/sell orders on our platform
Record Keeping Only: We only help you log and analyze trades executed elsewhere
Data Import: We use read-only broker APIs to fetch your historical trade data for journaling purposes
No Brokerage Services: We are not a broker, exchange, or financial intermediary
No Investment Advice: We do not provide stock tips, recommendations, or investment advice
Payment Gateway Use: Razorpay is used exclusively for software subscription fees, NOT for trading capital, securities purchases, or brokerage charges.
1. Information We Collect
Account Information
Name
Email address
Phone number (optional, for account recovery)
Username
Trading Data (Historical Records Only)
Trade history (from broker APIs or manual entry) - past trades only, not live trading
Journal entries and notes
Performance statistics calculated from your historical data
Psychology and emotion tags you add to your trades
Note: We only collect historical trade data for record-keeping and analysis. No live trading or order placement data.
Usage Data
Pages you visit within TradeVue
Features you use
Device and browser information
IP address (for security purposes)
Payment Information
Payment processing is handled by Razorpay. We do NOT store your credit/debit card details, CVV, or banking passwords. We only receive confirmation of successful payments.
2. What We DON'T Collect
Broker passwords — We use secure OAuth APIs only
Banking details — Payments are handled by Razorpay
Demat account numbers — Not required for journaling
PAN card or Aadhaar — We don't need KYC documents
Trading credentials — We cannot place trades on your behalf
3. How We Use Your Data
We use your information ONLY to:
Show you your trading journal and statistics
Generate AI insights based on YOUR trade data (not shared with others)
Send important updates (trial expiry, subscription renewal, security alerts)
Improve the platform based on usage patterns
Provide customer support
Comply with legal obligations
We do NOT:
Sell your data to third parties
Show ads based on your trades
Share your trading data with anyone (except as required by law)
Use your data for any purpose other than providing the Service
Profile you for targeted advertising
4. Third-Party Services
Razorpay (Payment Processing)
Payments are securely handled by Razorpay for software subscription fees only (NOT for trading capital or securities purchases). We don't store your card details. Razorpay is PCI-DSS compliant.
Your data is stored securely on Supabase servers with encryption at rest and in transit.
Broker APIs (Read-Only Historical Data)
We connect to your broker using official APIs with read-only access to historical trade data only. We never store your broker password. We do NOT have permissions to place trades or execute any transactions on your behalf.
Analytics (Plausible)
We use privacy-friendly analytics (Plausible) that doesn't use cookies and doesn't track individuals. No personal data is collected.
5. Data Security
We follow industry best practices to protect your data:
256-bit TLS encryption for data in transit
AES-256 encryption for data at rest
Secure authentication (including 2FA support)
Regular security audits and vulnerability assessments
Access controls and audit logging
Secure API tokens for broker connections (no passwords stored)
Automatic session timeout for inactive users
6. Data Retention
We retain your data as follows:
Active accounts: Data retained as long as your account is active
Cancelled subscriptions: Data retained for 90 days after cancellation (you can request earlier deletion)
Account deletion: Data permanently deleted within 30 days of request
Legal requirements: Some data may be retained longer if required by law
7. Your Rights
You have full control over your data:
Access: View all your data anytime from your dashboard
Export: Download your trade data as CSV anytime
Correction: Update your profile information anytime
Delete: Request complete data deletion by contacting support
Portability: Get a copy of all your data in a machine-readable format
Preference cookies: To remember your settings (theme, etc.)
We do NOT use tracking cookies, advertising cookies, or third-party marketing cookies.
9. Children's Privacy
TradeVue is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you are a parent and believe your child has provided us with personal information, please contact us.
10. International Data Transfers
Your data is primarily stored in India. If we transfer data internationally (e.g., for cloud hosting), we ensure appropriate safeguards are in place to protect your information.
11. Changes to Privacy Policy
If we update this policy, we'll notify you by email before the changes take effect. We'll never reduce your privacy rights without your explicit consent. The "Last updated" date at the top indicates when the policy was last revised.
12. Grievance Officer
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Grievance Officer: TradeVue Support Team Email:grievance@tradevue.in Response Time: Within 24-48 hours